- February 18, 2017
- Posted by: Robert Grossman
I hired Robert to help me figure out the best possible outcome for a difficult situation with a client. I thought for sure the client relationship was going downhill and I was going to lose the account. He helped me get a clearer perspective and consequently see options I could not see on my own.
Robert helped me devise a plan that allowed me to communicate my terms and conditions without being adversarial. I saved the client relationship and it is actually stronger now that we worked through a difficult patch together.
I’m sure I would not have been able to achieve the same results if I had not solicited Robert’s coaching.