We engaged Robert Grossman (no relationship) to help us address labor-management challenges within our company. By creating a safe emotional space, sharing his expertise and personal experiences, and providing our team with valuable insight and strategies, Robert set us on the right path toward achieving a culture of high performance.
Robert taught us the importance of emotional intelligence, psychological safety, open communication, active listening, empathy, and understanding. These valuable tools help us become a healthier, more cohesive team, enabling us to focus on achieving our organization’s mission. I highly recommend Robert and Black Diamond Leadership.