February 2


Strengthening Employee Engagement with Continuous Feedback

By Robert Grossman

February 2, 2022

Strengthening Employee Engagement with Continuous Feedback

According to a new study released from Gallup, employees who receive regular feedback are more engaged. In addition, the best employee feedback is both timely and relevant. As Gallup shows, good feedback is essential to creating a high-performance workforce.

While these results may not seem earth-shattering, they highlight the importance of continuing to invest in the infrastructure and training needed to improve employee evaluation policies and procedures. Gallup’s study shows that the future workforce needs timely, relevant, and continuous feedback. Annual or even quarterly review systems don’t provide team members the support to succeed.

According to Gallup, “when employees strongly agree they received “meaningful feedback” in the past week, they are almost four times more likely than other employees to be engaged.” One crucial qualifier here is the definition of “meaningful” feedback. Even if we can all agree that continuous, timely feedback is essential to employee engagement – we must still focus on training managers to provide good, vital feedback that helps employees improve and feeds their desire to succeed at work.

Feedback is information provided to another person to help them grow and improve. Here are a few tips on how to think about and provide meaningful feedback at work:

  • The most helpful feedback is focused on the employee and their work. Rather than generalities, specific input related to recent work and program goals is most effective.
  • Focus on the future. Rather than pointing out mistakes, good managers motivate performance improvements by helping employees identify how they can do better next time.
  • Notice that the intent of feedback is to help, not hurt others.
  • The process of giving and receiving feedback is one of the essential skills to master in interpersonal relations.
  • Feedback is your friend; through feedback, we see ourselves as others see us.
  • It is also through feedback that other people know how we see them.
  • Appropriate feedback can be the spark that inspires important personal change in the lives of co-workers and loved ones.
  • Team members are an essential source of feedback to one another.

To improve your feedback – think of ways you can increase how often you provide it, better target it to specific employees and work goals, and make it future-leaning. Think of yourself as a coach and mentor when providing continuous feedback. How can you motivate employees by focusing on big and small wins, reminding them of the short and long-term goals they play an essential part in achieving, and helping them achieve even better results?

At Black Diamond Leadership, we believe in the importance of giving and receiving feedback. Our leadership training program helps leaders and peers develop the art of giving and receiving feedback. Another essential component in effective feedback is learning to engage in coaching conversations. Contact us today to learn more about leadership and team development programs that can be implemented at your organization.

Read the full article: https://www.gallup.com/workplace/357764/fast-feedback-fuels-performance.aspx

Robert Grossman

About the author

Robert S. Grossman is a business growth consultant, trainer/facilitator, coach and speaker with decades of experience. Having achieved success in both the corporate world and as an entrepreneur, Robert has helped hundreds of companies with high-performance strategic consulting, training and communications. He coaches business leaders, CEOs, presidents, entrepreneurs and sales professionals.

Robert brings 30 years of experience as a business owner, executive coach, Vistage chair and an award-winning communicator.

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