Emotional Intelligence

Emotional Intelligence

What makes someone a great leader? Having knowledge, smarts, and vision, to be sure. But what really distinguishes the world’s most successful leaders is their level of emotional intelligence — or the ability to identify and monitor emotions both their own and others – especially when under pressure.

Emotional Intelligence is the ability to manage interactions to improve relationships, build trust, and teamwork culture. A leader must have the skills to handle barriers and interpersonal issues.

In a recent Gallop poll, it was revealed that 75% of employees had left a current job because of the poor leadership skills of their manager.

There are many characteristics great leaders share. Having knowledge, smarts, and vision, to be sure. But what really distinguishes the world’s most successful leaders is their level of emotional intelligence — especially when under pressure.

What You Can Expect:

People who attend this program will learn a set of principles that will change the way they view their lives as well as their performance on the job. They will grow in self-understanding, confidence, personal effectiveness and their ability to handle the challenges/opportunities of the workplace. Such a personal transformation forms the foundation for organizational transformation.

In short, developing your talent to improve their emotional intelligence will increase their ‘A’ game even during a triggering event or “key moment.”  Unfortunately, our emotions can make us angry, sad, frustrated, feeling betrayed, and defensive.  During a key moment, our behavior or actions will determine if we are headed down the path of survival or self-mastery.  How your talent responds to their key moments will determine how successful they are at creating and maintaining a culture of high-Performance.

Principles of Self-Mastery

  1. The Integrity Model: A paradigm of personal effectiveness that defines success as “what happens within you “rather than” what happens to you.”
  2. Conquer Your Key Moments: Learn how to conquer and transcend the challenges of life by changing your thinking, feelings, and behavior.
  3. Embrace Reality: Discover power and fulfillment as you stop wasting time resenting, complaining, wishing and blaming, and rather keep your focus on what you can control.
  4. Exercise Responsibility: See how your success and quality of life come from choices you make and learn to act rather than react to the events of your life.
  5. Clarify Your Vision: Know what you want and the steps that you must take to achieve it.
  6. Define Your Purpose: Decide what your life is about and those principles by which you will govern yourself.
  7. Act With Integrity: Translate your purpose and vision into reality and make your day-to-day actions consistent with what is most important.
  8. Value Who You Are: Make a decision to care for yourself, accept your weaknesses, and acknowledge and build upon your strengths.

This approach to change is not a quick fix. However, during this program you will learn principles and participate in exercises that will allow you to truly become master of your own life

Robert is a powerful and highly effective business coach. I worked with Robert to clarify my goals, next steps, and to break through the barriers preventing me from taking decisive action. With Robert’s help, I was able to identify a career path that would truly satisfy me and quickly secured my dream job with my

Jennifer Leighton

“This class was a great investment in me! It helped me analyze my thought process and improve my leadership skills.”

Maria Dumas

I wanted to let you know how much I enjoyed the two sessions on emotional intelligence.  I can’t think of a single person who wouldn’t benefit from emotional intelligence awareness.  You are a wonderful presenter –  thoughtful, professional and compassionate.  Afterward, I had a conversation with one person who was sad the course was finished.  Others really seemed

Nancy El-Hibri
El-Hibri Foundation

We engaged Robert Grossman (no relationship) to help us address labor-management challenges within our company. By creating a safe emotional space, sharing his expertise and personal experiences, and providing our team with valuable insight and strategies, Robert set us on the right path toward achieving a culture of high performance. Robert taught us the importance

Debra Grossman
Guide Dogs of America
Diana Lenko, MBA

Thank you for your excellent presentation on Practicing Emotional Intelligence.  I found your development tips tremendously helpful.
I teach Emotional Intelligence to students, unfortunately, EQ literature is often strong on good intentions rather than solid practical advice.
I can also relate to the fact that every day we face a choice to be empathic,

Diana Lenko, MBA
Keysight Technologies

Yes! I want to learn more about this workshop!

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