Imagine What You Could

Accomplish By Leading

High-Performance Teams

Imagine What You Could Accomplish

By Leading

High-Performance Teams

Accelerate the speed and shorten the path to get the results you want.

Imagine What You Could

Accomplish By Leading

High-Performance Teams

Imagine What You Could Accomplish

By Leading

High-Performance Teams

Accelerate the speed and shorten the path to get the results you want.

Top 3 Reasons Why You Will Want To Work with Us

Top 3 Reasons Why You Will Want To Work with Us

Increase Results Through Others

We provide leaders with tools and skills to change their behavior from the traditional practices of controlling and directing to coaching, facilitating, and empowerment.

Improve Teams and Teamwork

Improve Teams and Teamwork

Transform groups into high-performing teams by developing them in the fundamental building blocks of a solid team, one step at a time.

Promote Faster

Promote Faster

Leaders who develop themselves in soft skills such as Self-Mastery, promote faster and earn more money than their peers who lack vital skills such as emotional intelligence, having difficult conversations and interpersonal trust.

Are You Struggling With Getting Your Teams To Produce Results Without Babysitting Them?

Are You Struggling With Getting Your Teams To Produce Results Without Babysitting Them?

Learn How To Empower Your Teams Not Control Them So You Can Focus On Bigger and More Important Initiatives.

Improve Your Level of Self-Mastery To Become More Effective In All Aspects Of Your Work and Life.

Become An Expert Communicator To Have Those Difficult Conversations With Your Team, Peers and Leadership.

Develop Team Members To Collaborate More Closely By Providing Healthy Feedback To Each Other.

Create Psychologically Safe Team To Improve Performance, Engagement and Growth With Radical Condor.

Understand How to Create a Climate of Trust In Which People Collaborate and Work More Effectively Together

Our Services

Our Services

Strategic Peer

Advisory Board

Black Diamond Leadership brings together 10-16 non-competitive industry leaders to share ideas and tackle challenges in a confidential business environment.

The Black Diamond

Leadership Lab

A hands-on leadership development program for high-performance and high-potential managers in your organization that will be tomorrow’s leaders.

Coaching

Programs

A powerful one-on-one relationship designed to engage willing clients in a deep and honest exploration of their goals and the actions required to accomplish them.

The Trust Factor:

The Road To High-Performance

Dramatically Increase Your Effectiveness With Others As You Learn The Principles And Skills Of Trust And Interpersonal Dialogue.

Emotional Intelligence: The Pathway To A Culture Of High-Performance

This program is designed to provide you with the knowledge and tools to develop your emotional intelligence.

Psychological

Safety

Psychological safety is a crucial source of value creation in organizations that want to operate on the leading edge of what is possible in a complex, rapidly-changing environment.

Don't know where to start?

Don't know where to start?

Schedule a complimentary discovering call With one of our experts. 

Trusted by Leading Companies

Client Success Stories

Client Success Stories

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Deloitte

Robert and his team are true collaborators, who worked with me to find out what my organization really needed to get done — what our objectives were — and helped us focus on how we could get the best results, and how his team could help us to get there

Isaac Brynjegard-Bialik

El-Hibri Foundation

I wanted to let you know how much I enjoyed the two sessions on emotional intelligence. I can’t think of a single person who wouldn’t benefit from emotional intelligence awareness. You are a wonderful presenter – thoughtful, professional and compassionate. Afterward, I had a conversation with one person who was sad the course was finished. Others really seemed to enjoy it as well.

Practice makes perfect, so I will continue to work on changing my response pathways and hopefully, it will become second nature. I am grateful Karim found you and continues to work with you. I can see clearly now why he is so excited.

Nancy El-Hibri

CEO, Pipeline Consulting Strategies

I attended an executive briefing delivered by Robert Grossman, head of Black Diamond Leadership, on “Creating Culture of High-Performance. Robert brings extensive experience from the field of running and operating businesses, and certifications field of emotional intelligence, leadership, psychological safety, and human performance. He brings to life where the ‘rubber meets the road’ in teaching and coaching topics that have a real impact. Of particular interest was the way he combines the core established concepts of “Emotional Intelligence” with the newest trends on “Psychological Safety” – reinforcing the fact that as markets and technologies evolve – so must the way executives and business owners think about getting the most out of their employees. If there’s a need in your organization for more effective teaming even among your most talented performers – giving Robert a call would be well worth your time.

Tom Oser

CEO and President Techees

Robert has impacted my business and my life more than I could have ever imagined. I have had a successful company for 10 years now. It was until a few months ago that I realized, I did need help to take myself, my company and my employees to the next level. I spoke to a few career coaches in order to get a feel for who and what I needed. I picked Robert because I felt like he got me, and related to the crossroads I was at.

At first, I wanted him to just tell me what to do. I’ve had a great personal trainer before and thought this was similar. I was very wrong. Robert challenges me to find the answers myself. There’s not just one right answer. As I’m doing that; I am growing, learning and changing for the better. I didn’t realize before I was operating in the fog. I now see things very clearly.

I’m still a work in progress, but that’s because I am dedicating myself to a lifelong session of intentional self-improvement. Thank you, Robert!

Brianna Rooney

Colibri Insurance Services

I thoroughly enjoyed Robert’s webinar, “The Link Between Being a Top Performer and High Emotional Intelligence”. Robert is an excellent presenter – measured, clear and friendly. He includes relatable personal stories that reinforce his messages. I learned useful, easy-to-implement action items that I could apply immediately to improve my performance.

Amy Evans, HIP

All City Business Journals

Robert works to assist high-performing leaders in reaching their full potential by enabling them to see the possibilities that they had overlooked and most importantly holding them accountable. He works individually and with leader groups through CEO peer groups to accomplish breakthrough results with his clients.

Mark Goulston

President and CEO, BioSero, Inc.

Robert provided an engaging seminar on Developing a Culture of High Performance for our senior management team. The team learned quite a bit in just a few days and we are now “speaking the same language” when it comes to accountability for our individual and team efforts. I am certain that any team will improve using Robert’s methods. We have definitely increased our efficiency post-Roberts seminar and we are eager to learn more. When you invest in your team, they are vested in you

Tom Gilman

Vice Chairmen, RET, Deloitte

Initially, I imagined that the role you would play for Deloitte would be to allow us to produce the best annual partner retreats we could. What I didn’t imagine were all of the other contributions that you personally made. You became an integral part of our team and always helped us focus on the outcomes we hoped to achieve with each partner retreat.

Tony Buzzelli

CEO, Coast General Insurance Brokers

Robert has a wonderful style that disarms and makes one lean in to learn. The fellow participants were all high level, high performing successful professionals. The caliber of the individuals created an atmosphere of a higher level of dialogue. This is a testament to Robert’s reputation and ability to connect with you, your employees, or your boss.

Brenda Allison

Robert’s enthusiasm for his work and for his clients’ satisfaction is outstanding. He is strategic, always thinking, and focused on delivering best-of-class service.

Joey Tamer

Morton Marketing Systems

I engaged Robert Grossman, owner of Black Diamond Leadership to help me with a speech I gave at a charity gala. I never enjoyed speaking publicly and I was really nervous about this speech. Robert worked with me to understand my fears, where they were coming from and gave me some tools to relax and deliver one of the best presentations in my life. Robert is understanding and kind, but very rigorous. He would not let me off the hook and he made me feel comfortable and I completely trusted Robert throughout the entire process. I highly recommend Robert as a business coach if you want to improve your business, learn to be a better leader and of course, own the stage during a presentation.

Alissa Morton, Client Relationship Coach

Hill and Ponton

I hired Robert to help clarify career options after selling my business. I was initially focused on the “what” but Robert expertly refocused the discussion on “why” and helped me evaluate my options in a more holistic way. We worked on triggers and my communication patterns for responding to those triggers. In the end, I am very happy with my work with Robert and I’m living my life in a richer way than when I started. I’d highly recommend him.

Chad Hill

Bullseye Capital

Robert’s expertise in developing a high-performance culture has helped our company to develop our team to be better in all of the areas that really matter. His emphasis on Emotional Intelligence has placed our focus on the relationships of our team members with the added bonus helping us to create a safe and productive environment for enhanced communications. As a result, we are working together better and more cooperatively. Additionally, he was an expert guest on our weekly podcast show. I highly recommend Robert and Black Diamond Leadership.

Joel G. Block - CEO

Techees

My CEO and I have been seeing Robert for almost a year. Since working with Robert, I’ve had a lot of eye-opening experiences that have made me a stronger leader. He’s helped me achieve a new level of management and leadership I had been striving toward but never able to obtain. Robert is always challenging me to step back and look at the bigger picture, which, in turn, has allowed our team to grow for the better. No matter how established your company is or how strong your leadership skills are, I highly recommend reaching out to Robert!

Emily Stellick

Amplify Professional Services

Robert led a workshop this morning on high-level executive leadership for one of our Business Round tables. The program was engaging and highly interactive. Everyone participated. An attendee said it was one of our best programs ever and how soon could Robert come back? Great job! Thank you!

I highly recommend Robert if you’re putting together a program to engage senior level executives and help your team achieve the next level of success

Dianne Gubin

Douglas J. Wolf, A Professional Law Corporation

I had the pleasure to attend a presentation by Robert on Friday, June 7, 2019. His presentation was engaging, stimulating and entertaining. He is in command of the information and produced a presentation that allowed the attendees to interact and to walk away with information that can be used in everyday applications. In this day and age where communication is so important and so easily misunderstood, it was great to take a minute to see how we can communicate, listen and understand better. I would strongly recommend using Robert and Black Diamond Leadership. Our group has already decided to have him back for a second round.

Douglas J. Wolf, APLC

Marketing Executive

Robert was truly instrumental in helping me get to the next level in my career. His coaching style is both pragmatic and proactive which worked very well for me. I have an extremely busy schedule as I’m sure many of his clients do and Robert was great about keeping me on track and working toward my goals while at the same time not making me feel like I was failing if I missed a milestone. I felt like he was truly engaged and really honed in on solution-building specific to my goals including helping me understand my goals when I had lost my vision and direction a bit. I hope to work with Robert again in the future and would certainly recommend his coaching.

Lacie Romano

BreakthruThink

Robert is a thoughtful person with insights and support that come from the heart. At the same time he is not hesitant to tell you what you may not want to hear but NEED to know. He has demonstrated to me his high degree of ethics and integrity.

Ted Whetstone

Pro Solutions

I started working with Robert and his coaching and strategies have really helped me see things outside the box which has been extremely helpful in helping my business grow and hit the results I want. I strongly recommend using Robert as your business coach too.

Stephanie Massman

a La carte solutions

I engaged Robert to guide me as I took my business in a different direction. Robert provided a blend of coaching and leadership development which played an important role in my professional growth. Robert provided an empathetic ear and challenged me in ways that will have a lasting impact. I highly recommend Robert and Black Diamond Leadership!

Shirley Wiliani, CPA, MBA

Robert is a powerful and highly effective business coach. I worked with Robert to clarify my goals, next steps, and to break through the barriers preventing me from taking decisive action. With Robert’s help, I was able to identify a career path that would truly satisfy me and quickly secured my dream job with my dream company. Robert is both a rigorous and compassionate coach who only has the best interests of his clients. I’ve also participated in his webinars and programs which are designed to develop participants to become better leaders who build High-Performing Teams. I recommend Robert without hesitation.

Jennifer Leighton

Wolf Group LA

Robert is a very strong business coach who I am happy to say has helped me in many ways over the years. Since 2007 when Robert first acted as Vistage Chair and my business coach, my decisions and results have improved dramatically. Robert is as insightful as he is caring, and as smart and capable as he is resourceful.

Whatever the problem is, Robert can help solve it. Whatever direction is needed, Robert can lead you to it. Robert is a great communicator and facilitator. It is rare to find someone like Robert, and I am very grateful for all he has done for me.

Ellen K. Wolf

Keysight Technologies

Thank you for your excellent presentation on Practicing Emotional Intelligence. I found your development tips tremendously helpful. I teach Emotional Intelligence to students, unfortunately, EQ literature is often strong on good intentions rather than solid practical advice. I can also relate to the fact that every day we face a choice to be empathic, self-awareness and have the courage to change. I’d love to stay in touch so we can talk more about it.

Diana Lenko, MBA

Sales Executive

I met Robert about ten years ago. Robert was instrumental in me “thinking out of the box” and beginning my recruiting and sales training firm. He is incredibly creative and provided many insightful ideas. I have been thoroughly impressed with the drive he has gone after building his own consulting business and how well he has done. His customers seem to be very satisfied with his ideas, guidance, and resourcefulness. I would highly recommend Robert.

Dean Gould

Jacobs & Berlin, CPAs

Recently, I attended an Executive Briefing on How to Create a Culture of High-Performance. As a professional advisor, I knew the culture was important, but I did not realize the impact on the bottom line a negative culture has on company profitability. After attending the briefing, I now understand the disciplines required of leadership to create and foster a culture of high-performance. If you are a business leader, Robert’s executive presentation should be a requirement. Robert is also a highly effective executive coach, and I know this from personal experience because I engaged him several years ago to help me with a difficult client situation, which was a tremendous success for my client and me.

Marc Levin

Guide Dogs of America

We engaged Robert Grossman (no relationship) to help us address labor-management challenges within our company. By creating a safe emotional space, sharing his expertise and personal experiences, and providing our team with valuable insight and strategies, Robert set us on the right path toward achieving a culture of high performance.

Robert taught us the importance of emotional intelligence, psychological safety, open communication, active listening, empathy, and understanding. These valuable tools help us become a healthier, more cohesive team, enabling us to focus on achieving our organization’s mission. I highly recommend Robert and Black Diamond Leadership.

Debra Grossman

Business Consultant, Tax Planning and Preparation

I hired Robert to help me figure out the best possible outcome for a difficult situation with a client. I thought for sure the client relationship was going downhill and I was going to lose the account. He helped me get a clearer perspective and consequently see options I could not see on my own.

Robert helped me devise a plan that allowed me to communicate my terms and conditions without being adversarial. I saved the client relationship and it is actually stronger now that we worked through a difficult patch together.

I’m sure I would not have been able to achieve the same results if I had not solicited Robert’s coaching.

Marc Levin

The Benefits of
High-Performance Work Systems

There has emerged in recent years an exciting new paradigm known as High-Performance work systems (HPWS). HPWS is changing the way we think about people and how work is organized. A High-Performance organization could be defined as an organization in which each person is a contributing partner to the business.

High-performance work environments require deep respect and trust in people. People are neither viewed as extensions of machines, objects to be manipulated nor costs to be controlled. Instead, leadership sees employees as thinking and feeling human beings who bring enormous energy, creativity, and talent to their work. Most people want jobs that are meaningful and allow them autonomy to make decisions and contribute to the company in significant ways.

Effective organizations are those moving beyond attempting to control people to trusting and empowering them with the resources, information, tools, skills, and support to manage their work processes and create products and services of unprecedented quality. Moreover, they cross-organizational schisms to make it happen.

There has emerged in recent years an exciting new paradigm known as High-Performance work systems (HPWS). HPWS is changing the way we think about people and how work is organized. A High-Performance organization could be defined as an organization in which each person is a contributing partner to the business.

High-performance work environments require deep respect and trust in people. People are neither viewed as extensions of machines, objects to be manipulated nor costs to be controlled.

Instead, leadership sees employees as thinking and feeling human beings who bring enormous energy, creativity, and talent to their work. Most people want jobs that are meaningful and allow them autonomy to make decisions and contribute to the company in significant ways.

Effective organizations are those moving beyond attempting to control people to trusting and empowering them with the resources, information, tools, skills, and support to manage their work processes and create products and services of unprecedented quality. Moreover, they cross-organizational schisms to make it happen.

Three Simple Steps To Improve Performance and Effectiveness

Step 1: Self-Mastery and Emotional Intelligence

When leaders, managers, supervisors and team members know how to manage their emotions, then everything else has a greater opportunity for success, engagement and performance.

Step 2: Challenging Conversations and Interpersonal Trust

Mastering challenging conversations impacts every interaction, everyday at work. Both leaders and team members must be able to engage in giving and receiving feedback, coaching conversations and conflict resolution.

Step 3: Psychological Safety

Psychological safety is broadly defined as a climate in which people are comfortable expressing and being themselves. More specifically, when people have psychological safety at work, they feel comfortable sharing concerns and mistakes without fear of embarrassment or retribution.

Latest Blogs

About Robert S. Grossman

About

Robert S. Grossman

Robert Grossman is the Founder and CEO of Black Diamond Leadership, a national management training and executive coaching agency that works with individuals, organizations, and teams to drive peak performance and profitability.


A 360 Solutions certified high-performance leadership and teamwork consultant and one of 18 Fearless Organization certified Psychological Safety coaches in the U.S., Robert has coached and trained more 500 exceptional leaders across the country and internationally.

Robert Grossman is the Founder and CEO of Black Diamond Leadership, a national management training and executive coaching agency that works with individuals, organizations, and teams to drive peak performance and profitability. A 360 Solutions certified high-performance leadership and teamwork consultant and one of 18 Fearless Organization certified Psychological Safety coaches in the U.S., Robert has coached and trained more 500 exceptional leaders across the country and internationally.

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