Engaged employees directly influence an organization’s bottom line. Employee engagement programs are responsible for improved financial results, increased customer satisfaction rates, higher productivity, and better employee retention rates. Companies can no longer choose to engage employees; it is imperative for survival.
Trust has long been a part of the foundation of society; yet, it is often used and abused in the business world. Even though trust is a key aspect of all relationships, it can be misunderstood or mismanaged in many companies, which leads to serious consequences over time. Organizations cannot function without people who – although they are individuals – depend on others. This interdependence requires collaboration, which is only successful if it is based on trust. Trust is at the heart of organizations’ ability to succeed and the ability to have confidence in relationships of all types is critical. Research [...]
Why Is Emotional Intelligence Important in Business? There I was in the stunning, brand new ballroom at the Del Mar Luxury Hotel, just north of San Diego, CA. I was producing the Deloitte Technology Fast 50 award show for the 50 fastest growing tech companies in the region. It was around 10:00 a.m. and the doors were scheduled to open at noon. There I was in the stunning, brand new ballroom at the Del Mar Luxury Hotel, just north of San Diego, CA. I was producing the Deloitte Technology Fast 50 award show for the 50 fastest growing tech companies in the region. [...]
In baseball, football, soccer, someone wins and someone loses. Zero sum games are a way of life in our society. Zero sum games are based on win-lose rules. Someone wins at someone else’s expense. The win-lose situations pervade our culture. Our courts are based on an adversary system. Political parties strive to win elections. Win-lose competitions are fun – very fun, especially if you are the winner. They present us with a challenge. As a kid, I hated losing any sporting event or competition I participated in. Frankly, we would compete just as hard for positions even on the same team. [...]